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Refund Policy

Participant guide workbooks are refundable in their original condition and form ("bundle" or "set") 21 days from shipping date.   No exceptions.

  • "Quantity Bundles" of 10, 25 or 50 workbooks must be returned as a complete bundle to qualify for refund.
  • "Personal Workbook Sets" must be returned as a complete set to qualify for refund.

Ministry teaching videos on USB or DVD are replaceable (if found defective within one year of purchase) but not returnable.

On line video streaming/downloads are not refundable.  Please ensure your device has playback capability.

Hard copy Director and Facilitator Briefings are non-returnable.

As of June 1, 2016, FS Classic (2009 edition) workbooks will continue to be available but are considered FINAL SALE.